That was hands-down the WORST theater experience of my life.
They started by playing the same version of Frankenstein they had played the night before. After about 15 minutes, we come to discover they had played the wrong version the night before. About half of us had been there the night before and wanted to see the other version, the other half had paid for just tonight and wanted to see the version they were expecting.
They decided to continue with the unaired version and offered 2 free passes to anyone who wanted to leave. No one did. We picked back up about 10 minutes into the play. They left the theater doors open for another 20 minutes, with staff coming and going, and talking. Loudly. Finally they closed the doors and we got to get into the play.
Then, with about 10 minutes left in the play, the video cut out. The audio kept playing. Someone went to get the manager and I just walked out. They can’t play it again and there was no offer to give us our money back. I’ll be calling tomorrow to request a refund, but in the meantime, holy shit am I pissed. I just wanted to see the damn play.